PLEASE
READ THESE TERMS AND CONDITIONS
BEFORE USING THIS WEB SITE
Terms
& Conditions | Advisory | Privacy
| Ownership
Terms & Conditions
When you book with Travels2Cuba.com you agree to
the TERMS AND CONDITIONS stated on these pages. You must read and
agree to them before booking your holiday. Once a reservation has
been made, the following terms and conditions will go into effect.
Final Payment
Payment for your reservation should be made before
the date indicated in the confirmation e-mail sent by Travels2Cuba.com.
If payments are not received within the specified
period, Travels2Cuba.com reserves the right to cancel your reservation
and apply penalties.
Insurance
We recommend that all passengers purchase travel
insurance at the time of booking since Travels2Cuba.com does not take
responsibility for health problems, unforeseen circumstances that
travelers may incur, or damaged or lost baggage.
Cancellations
In the event of cancellation, please notify us immediately.
Charges are billed as per the date the cancellation is received by
Travels2Cuba.com and are applicable on all products booked. Read TERMS
& CONDITIONS of each product.
Travels2Cuba.com reserves the right to resell any cancelled seats.
If cancellation by one or more persons alters the room category, the
remaining passengers will be held liable for the difference in cost.
If we receive your written notification to cancel
prior to 56 days before departure, your deposit will be forfeited.
However, from 56 days onwards the following cancellation charges will
apply. Certain travel arrangements cannot be changed after reservations
have been made and any request for alteration will be treated as a
cancellation.
days |
|
56
- 42 |
41
- 28 |
27
- 15 |
14
- departure day |
% |
|
30% |
50% |
90% |
100% |
Travels2Cuba.com will not pay compensation for changes
made because of war or threat of war, riots, civil disturbances, terrorist
activity, industrial disputes, natural and nuclear disasters, fire,
epidemics or health risks, technical problems with transport including
mechanical and weather reasons, government action, closed or congested
airports, and similar events beyond our control.
Changes Requested by the Client
Any change requested by the clients is subject to
the cancellation penalty.
All changes are subject to the rates of the new products
booked as per the original date of reservation. If a reservation is
changed more than once then Travels2Cuba.com reserves the right to
increase the administration fees.
Indicated Pricing
All rates are in Cuban Convertibles Pesos (cuc) unless
otherwise stated. Travels2Cuba.com reserves the right to change published
prices without notice or to pass on government imposed taxes, transportation
related fees or surcharges including but not limited to those for
fuel price fluctuations and currency surcharges to the travelers.
In the event that Travels2Cuba.com decreases pricing, the revised
rates are valid on new bookings only. Previously reduced rates may
increase without notice, and is valid on new bookings only.
Documentation
It is the traveler's responsibility to obtain, at
his/her own expense, all documentation required by the relevant authorities.
Customs, airlines and immigration officials may deny a traveler's
entry in or exit from their country for any circumstances. Travels2Cuba.com
cannot be held responsible and will not refund any money. It is also
the traveler's responsibility to obtain the relevant information for
traveling included but not limited to schedules, airlines and hotels.
Hotel Service
The quality of the hotels has been rated in accordance
with the normal standard of the destination and could be different
from the standard in other countries. Service may be interrupted at
any time for renovations, maintenance, or construction. Travels2Cuba.com
is an intermediary and cannot be held responsible for quality or interruptions
of service.
Brochure Description and Representation
All information and pictures contained in our brochure
have been checked for accuracy. However, since these are descriptive
only, Travels2Cuba.com cannot be held responsible for any unforeseen
changes or loss of enjoyment. All photographs of the hotels are published
as illustrations of the property only. Most hotels offer variations
of rooms with differences in decor, size and location.
Force Majeure
Travels2Cuba.com cannot be held liable for any claims,
losses, damages, costs, expenses, delays or loss of enjoyment, of
any nature or kind whatsoever, to the traveler and/or traveling companions
or group members, resulting from events beyond Travels2Cuba.com's
or a supplier's control, including but not limited to acts of God,
strikes, lockouts or other labor disputes or disruptions, wars, blockades,
insurrections, riots, earthquakes, weather conditions, floods, or
acts or restraints imposed by government authorities.
Unused Tour Services & Activities
Travels2Cuba.com is not responsible for any unused
portions of your trip or tour services and will not refund any money.
Failure to redeem the tour components as per the pre-arranged times
may result in the loss of that tour component and no money will be
refunded. We cannot be held responsible for any activities or optional
tours sold locally as Travels2Cuba.com does not operate these services.
Hotel Overbooking
In the event that a hotel refuses to honor your reservation,
Travels2Cuba.com’s only responsibility will be to relocate the
passengers in other hotels of the same category or superior accommodations
without compensation of any kind. Travels2Cuba.com cannot be held
responsible for any inconvenience resulting from this change.
Special Request
TRAVEL TO CUBA cannot be held responsible for any
requests not honored such as but not limited to ocean view, special
meals, bedding. The hotel or airline may levy possible surcharges.
Travels2Cuba.com will not confirm any requests before departure.
Hotel Check In and Out
All hotels have assigned check in and out times.
It is possible that your hotel room will not be ready when you arrive.
The hotel may require you to vacate the room earlier than your scheduled
departure.
Specials
All applicable promotions must be reserved or requested
at time of booking. For promotions such as but not limited to Honeymoon
Special, proof of eligibility is required upon check-in.
Disabled Passengers
A disabled traveler must provide a doctor's certificate
authorizing ability to travel. Travels2Cuba.com is not responsible
for the provision of any special requirements by persons who are either
physically or mentally disabled. Many hotels are not equipped to handle
disabled passengers, as a result, travel to these properties will
be at the traveler's own risk.
Traveller´s Responsabilities
The traveler agrees to adhere to the rules and laws
of the country he/she is visiting. Should the traveler conduct him/herself
in a manner threatening to the supplier and/or other passenger(s),
the supplier has the right to refuse service or expel him/her from
the hotel. In this event, the traveler is responsible for all costs
and no refund will be issued for any unused portions.
Tour Operator Responsabilities
Travels2Cuba.com makes arrangements with independent
companies and is not responsible for any acts or omissions on their
behalf. Travels2Cuba.com shall not be held responsible for any loss,
damage or injury whether physical or mental, or to property, resulting
from any delay, substitution or deficiency of quality of equipment
or service, or any act, omission, negligence or commission of any
party supplying any of the services or accommodation herein. We reserve
the right to refuse any booking and refuse any passenger as a member
of these tours at any time.
No representative of any company is authorized to
change or override the contract once a reservation is booked.
Terms
& Conditions | Advisory | Privacy
| Ownership
Travels2Cuba Advisory
Standards of living vary greatly from country to country. Be advised
that living conditions may be different in respect to provision of
utilities, services, food and accommodation outside of your country.
Travels2Cuba.com assumes no responsibility for illness or inconvenience
resulting from the service provided or omitted at the destination.
Terms
& Conditions | Advisory | Privacy
| Ownership
Privacy
Travels2Cuba.com does not transmit to unrelated third parties the
personal information you submit on this site when registering or making
reservations. However, you must agree that Travels2Cuba.com may share
your personal information with service providers such as hotels that
are directly related to your reservations requests. You must also
agree that Travels2Cuba.com may from time to time contact you by e-mail
for purposes related to your reservations, use of this site and related
matters, unless you specifically decline such contact through an appropriate
e-mail message.
Terms
& Conditions | Advisory | Privacy
| Ownership
Ownership
This web site and the entirety of its contents, including design,
texts, images, the registered trademarks Travels2Cuba.com, logos,
are the property of Travels2Cuba.com. No portion of this site may
be modified, transferred, published, reproduced or sold without the
express written permission of Travels2Cuba.com. Other product and
company names mentioned herein may be the trademarks of their respective
owners.
Terms
& Conditions | Advisory | Privacy
| Ownership
|